Removing a Blackberry Enterprise Server (BES) user

This quick how-to explains the easy task of how to remove a user from Blackberry Enterprise Server.

  • First of all login to or open the BES server console. If the BES MMC console is already open close it (quit) then launch it again. If the MMC is not open, open it, then close it and open it again. (Use the “Blackberry Manager” icon on the desktop or in the start menu to do this). You can also run “C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BBMgr\Server\bbmgrw32.exe” if BES has been installed in its default location.
  • On the left hand side menu, expand “Servers” then expand “YourBESservername”. You should see a list of users on the right.
  • Find the user you are removing, highlight and right-click their name and then select “Delete user” When asked if you would also like to remove their data, select “yes”.
  • The user should now be removed from Exchange Blackberry services.

deleting-bes-user

Problems using vmotion to move VMs between ESX hosts with different CPUs

When VMs are used on new ESX servers the CPU mask maybe left over from the ESX server that they were previously used on. This can cause problems when VMotioning to new ESX servers that have slightly different CPU/s. To get around this issue, we need to reset the CPU mask as part of the process when moving any VMs over to a different host / cluster.

The following explains how to reset the CPU Identification Mask to avoid this issue:

1) Shutdown the problem VM
2) From the VMWare Infrastructure client, go to “Edit Settings” (From the summary tab) on the VM in question.
3) Select the “Options” tab
4) Select “CPUID Mask” under the “Advanced” section
5) Click the “Advanced” button
6) Click “Reset All to Default” button
7) Click “OK” on all forms to apply the change.

You should now *hopefully* be able to VMotion this Virtual Machine across seeing as though the CPUID Mask has been reset to defaults – I would imagine that this gets reconfigured depending on what CPU the VM finds when it starts up again.

Drop any comments or additional information in the comments section below.